Sandy Oaks Vacation Packages

When we arrived to the property there was a sign on the door that said they had limited availability due to being under construction. However the area felt unsafe the manager did state they had no rooms available. That it was a system error on behalf Expedia she did not understand why they allowed me to book. She then gave me a letter stating I canceled the room. Instead of stating why we did not stay there the letter stated other wise. Just crossing my fingers I don’t get charged by the property. Other than that it is under construction this would be for someone that is single if they decide to stay there.

Dirty towels left in the bathroom.

Front clerk old guy was rude, the lady was really nice. Pool dirty look black , breakfast was fantastic , my bathtub when ever we took a shower the water wasn't draining it was stuck . The lady doing breakfast was working by herself on sunday morning did a great job even when some random lady was being rude to her and recording her she still was nice and working hard. This lady went to go have breakfast almost at 10:00 if you want breakfast get up earlier dont need to be rude to the employee's.

We got the Teddy Roosevelt Suite a few days ago. Hotel is in a great location. Very beautiful hotel. My only real issue is that when we checked into our room and went into it there was a room service tray from previous guest sitting outside our door with leftover food and drinks on it. When we went to checkout, it was still sitting outside our door. We didn't have a robe in the bathroom but there was a tag stating that if you like it you can buy one. I called front desk immediately to ensure I wouldn't be charged for such. Would of liked to see if it was worth buying but oh well. The room was a little musty but once you turn on the big portable ac units they have (which is a bit of an eye sore) it was better and with being an old historical hotel it's understandable. Went to the famous bar they have and it was wonderful and staff was great. I accidentally left or dropped my credit card and realized when we got to the Tower of America. Called the bar and they said they had it and they did hold it for me until we made it back.